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Category: Health & Self Help
William Ury, co-author of the classic, Getting to Yes, now presents a proven, five-step strategy for tackling the very thorniest aspect of the subject - dealing with people who won't deal.How can you get to 'yes' when the other person says, 'no'? How can you negotiate successfully with a different clien
William Ury, co-author of the classic, Getting to Yes, now presents a proven, five-step strategy for tackling the very thorniest aspect of the subject - dealing with people who won't deal.How can you get to 'yes' when the other person says, 'no'? How can you negotiate successfully with a different client, an irate customer, a stubborn realtive or a deceitful colleague? What approach works best with people who use stonewalling, threats and tricks to get their way?When all the techniques you know for fast, reasonable, co-operative negotiation fail, turn to Getting Past No to discover how to:Stay Cool under pressureDisarm angry adversaries and break through resistanceStand up for yourself without provoking oppositionDeal with underhand tactics and dirty tricksFind mutually agreeable solutionsUse power constructively to reach agreement...And get what YOU want!
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